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How to Import Clients from Buildertrend

Buildern allows you to import your existing clients from Buildertrend, helping you transition your data quickly without manually recreating records. In this article, you'll learn how to import clients from Buildertrend into Buildern.


📋 Requirements

Before you begin, make sure:

  • You have access to Buildern.

  • You have permission to manage Clients.

  • You have access to your Buildertrend account.


Export Clients from Buildertrend

To import clients from Buildertrend:

  1. Navigate to People > Clients.

2. Click Import in the top-right corner.

3. Select Buildertrend from the list of available import sources.

The Import Clients Excel/CSV from Buildertrend window will appear.


Export Clients from Buildertrend

Before uploading the file, you must first export your client list from Buildertrend.

  1. In Buildertrend, navigate to Customer Contacts.

  2. Click the three-dot menu at the bottom of the page and select Manage Saved Views.

  3. Update the view to include the Email column and any other client information you want to import.

  4. Click Export and save the file to your computer.


Upload the Buildertrend File

  1. Return to Buildern.

  2. In the Import Clients Excel/CSV from Buildertrend window, click Upload or drag and drop the exported file into the upload area.

  3. Select the exported Buildertrend file.

  4. Wait for the upload to complete.

  5. Review each column and verify that it is mapped to the correct Buildern field.

  6. Click Import.

ℹ️ Note - Make sure the exported Buildertrend file includes the Email column. Missing required fields may prevent some client records from being imported successfully.

Buildern will automatically create client records using the information contained in the uploaded file.


We hope this guide helps you streamline your workflow and save time in Buildern.

Happy Building!

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