--- title: How to Sync Vendor Credits with QuickBooks Online in Buildern description: Buildern allows you to synchronize Vendor Credits with QuickBooks Online (QBO). In this article, you will learn how Vendor Credits are synced with QuickBooks Online, and which fields are synchronized between both systems. --- [Skip to content](https://help.buildern.com/en/articles/15768811-how-to-sync-vendor-credits-with-quickbooks-online-in-buildern#main-content) ![logo\_icon\_text](https://help.buildern.com/hubfs/Buildern%20logo.svg) - [My Account](https://app.buildern.com/signin) Open main navigation Close main navigation - [My Account](https://app.buildern.com/signin) - [Get Started Free](https://app.buildern.com/signup) [Get Started Free](https://app.buildern.com/signup) Welcome to Buildern Help Center! - There are no suggestions because the search field is empty. 1. [Buildern Help Center](https://help.buildern.com/en/articles?hsLang=en-gb) 2. [Quickbooks Online Integration](https://help.buildern.com/en/articles/quickbooks-online-integration?hsLang=en-gb) # How to Sync Vendor Credits with QuickBooks Online in Buildern ### How to Sync Vendor Credits with QuickBooks Online in Buildern Buildern allows you to synchronize Vendor Credits with QuickBooks Online (QBO). In this article, you will learn how Vendor Credits are synced with QuickBooks Online, and which fields are synchronized between both systems. July 31, 2026 ### **📋 Requirements** Before you begin, make sure that: - You have access to Buildern - Your QuickBooks Online account is connected to Buildern - The Vendor and Project already exist in both Buildern and QuickBooks Online ### **Understanding Vendor Credit Syncing** When a Vendor Credit is synced from Buildern to QuickBooks Online, it is created as a Vendor Credit in QuickBooks Online as well. The following fields are synchronized between the two platforms: | **Buildern** | **QuickBooks Online** | | --- | --- | | Vendor Credit | Vendor/Supplier Credit | | Pay To | Vendor | | Date | Date | | Vendor Credit ID | Ref no. | | Attachments (first 10 files only) | Related Files | | Amounts Are | Amounts Are (AU/CA/UK only) | | Tax Rate | GST/Tax (AU/CA/UK only) | | Cost Line Description | Description | | Cost Code | Product/Service | | Quantity | Qty | | Unit Cost | Unit Price | | Tax | Tax Rate | | Project | Customer | ### **Enable Automatic Vendor Credit Syncing** To automatically sync new Vendor Credits to QuickBooks Online: 1. Go to **Settings → Accounting Integration** 2. Locate the **Project Default Settings** section 3. Enable the **Bills** checkbox [![](https://help.buildern.com/hubfs/Knowledge%20Base%20Import/c8200a23-58a9-4f12-a705-37609ea4e866.png)](https://downloads.intercomcdn.com/i/o/suco1tn6/2514579617/77e3b1abd5afd5c1af62ed215568/c8200a23-58a9-4f12-a705-37609ea4e866?expires=1792671300&signature=98e1db3a383ac69efeec15eec5dad8a25bd7f2d480fe8364edabcedc6f9bf648&req=diUmEsx5lIdeXvMW1HO4zfXrbO6Rq%2BIfy5K1n2i6o75cUPlxnBVSY087oeLf%0A93SOO9Wm2Emh4OgT8%2Bg%3D%0A) Once enabled: - All newly created Vendor Credits will be automatically pushed to QuickBooks Online - Existing Vendor Credits must be synced manually from the transaction page ### **Create and Sync a Vendor Credit** To create and sync a Vendor Credit manually: 1. Navigate to **Bills** from either: - All Items, or - A specific Project 2. Click **Create Vendor Credit** 3. Fill in the required fields 4. Review all entered information 5. Scroll down to the bottom of the form 6. Enable the **Send to QuickBooks** checkbox 7. Click **Save** [![](https://help.buildern.com/hubfs/Knowledge%20Base%20Import/5205d692-c1d3-405f-a9ff-ba68765081a0.png)](https://downloads.intercomcdn.com/i/o/suco1tn6/2514579620/822f6b2393876b2680ecc517e937/5205d692-c1d3-405f-a9ff-ba68765081a0?expires=1792671300&signature=ed8825ad482307139b1014c8f0def24f5235afa533ef76d04809640f33328897&req=diUmEsx5lIddWfMW1HO4zfTHI4O5hgbH9UUbkbWG7F%2F6bSbCKCyBtu3Kv%2BED%0ATCRNM3E8GQ7kfyIaSe4%3D%0A)[![](https://help.buildern.com/hubfs/Knowledge%20Base%20Import/b7141136-932e-4a8f-a4c9-b1b3c9258c1d.png)](https://downloads.intercomcdn.com/i/o/suco1tn6/2514579618/e4e47ef590d75fcd7895bdd46d39/b7141136-932e-4a8f-a4c9-b1b3c9258c1d?expires=1792671300&signature=172c67ab1d4d3a05256ce9da445c067db5a3419568a9970022497c64f7e57078&req=diUmEsx5lIdeUfMW1HO4zYBGcgKaXMoFC25JWJp%2BG1BXXpAn2nn06pupovTb%0AE%2Bx6y%2B3dsynpvJifU%2F4%3D%0A) Once saved, Buildern will send the Vendor Credit to QuickBooks Online. *👉 Learn more about [How to Add a New Bill in Buildern](https://help.buildern.com/en/articles/13774031-how-to-add-a-new-bill-in-buildern?hsLang=en-gb)* ### **Verify Sync Status** To confirm whether a Vendor Credit has been successfully synced: 1. Go to **Bills** 2. Locate the Vendor Credit in the list 3. Check the **Sync** column [![](https://help.buildern.com/hubfs/Knowledge%20Base%20Import/daac5674-823c-4d7f-b160-43181ddd8bf3.png)](https://downloads.intercomcdn.com/i/o/suco1tn6/2514579616/1876e89572e81043c302597a04ae/daac5674-823c-4d7f-b160-43181ddd8bf3?expires=1792671300&signature=66fbe74091dff9fb87e84db3f75dee15c26cca972348eb570a66e8f95e122051&req=diUmEsx5lIdeX%2FMW1HO4zZuWuGxFw%2BULZEkVXGdkctd%2BqACuSM9kZ8IMtdVs%0AUvn7sTC%2BXW%2F0ZsNoKxU%3D%0A) ### **Resolve Vendor Credit Sync Errors** Sync errors may occur if required data is missing or not yet synchronized in QuickBooks Online. ### Common causes include: - Cost Codes not synced - Vendors not synced - Tax Rates not synced [![](https://help.buildern.com/hubfs/Knowledge%20Base%20Import/675501fa-9b8d-4f65-be19-565fb8f04e7f.png)](https://downloads.intercomcdn.com/i/o/suco1tn6/2514579619/49bbc4f4f73bfab2da6743761647/675501fa-9b8d-4f65-be19-565fb8f04e7f?expires=1792671300&signature=3e32de0009d43cca6ed572697faa2e0fdb43db077d17fed71f5e7c8a87ec82b1&req=diUmEsx5lIdeUPMW1HO4zYt0ciF%2FXbIOX07CblFDn8NpHRvUb1cXGShgU6A%2F%0AwS3cQHdKgCYl0BxQJHE%3D%0A) How to fix sync errors: 1. Identify the missing data from the error message 2. Sync or create the missing record in QuickBooks Online 3. Return to Buildern 4. Re-save the Vendor Credit or retry syncing *💡 **Tip -** Ensure that Cost Codes, Vendors, and Tax Rates are synced before creating Vendor Credits to avoid interruptions.* ### **View Synced Vendor Credits in QuickBooks Online** To locate synchronized Vendor Credits in QuickBooks Online: 1. Log in to QuickBooks Online. 2. Navigate to **Expenses \> Expense transactions**. The Vendor Credit created in Buildern will appear as a Vendor/Supplier Credit linked to the corresponding vendor/supplier. ### **Understanding Two-Way Updates** After a Vendor Credit has been synchronized, Buildern and QuickBooks Online continue to exchange updates. The following changes are synchronized between platforms: - Status changes - Vendor updates - Date and Due Date changes - Reference updates - Amounts Are (Australian QBO only) - Payment synchronization - Line item updates: - Description - Quantity - Unit Cost - Cost Code - Tax (AU QBO only) --- This concludes the guide. For more Buildern tips and feature walkthroughs, browse our knowledge base. 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